We deliver to France and Belgium within 5 to 12 working days . Once your order has been shipped, you will receive a tracking number to track your package in real time.

If you are not in at the time of delivery, a calling card will be left, allowing you to collect your parcel from the nearest post office.

We ship your orders from multiple warehouses around the world to ensure faster delivery. Therefore, if your order includes multiple items, they may be shipped separately and arrive at different times.

It is therefore possible that you will receive a first package before the others. Don't worry, the rest of your order is on its way. If you have not received all of your items within 20 working days , please do not hesitate to contact us so that we can check the status of your shipment.

Delivery delays may occasionally occur. Once your order has been shipped, its delivery is the responsibility of the carrier.

We recommend that you wait a few more days, then contact us via our form at the bottom of this page, or contact your post office for more information.

Shipping of your order may be delayed for a variety of reasons. The most common delays are weather-related, customs procedures, or postal service delays.

Your packages will be delivered directly to your mailbox according to your local postal service's delivery schedules.

If the package is too large, it will be delivered to you in person.

If you are not there at the time of delivery, a calling card will be left so that you can collect your package at the nearest post office.

You have 30 days after receiving your order to request an exchange or refund. Before submitting a refund request, it is imperative that you wait until you receive your package.

Return costs are the responsibility of the customer. Once your return has been validated, the refund will be made within 3 to 7 working days , depending on the payment method used.

Before any return, please contact us via our contact form below to agree on the terms.

Order changes are only possible if shipping has not yet taken place. If you wish to make a change, please contact us within 6 hours of your purchase .

Once the order has been shipped, no changes can be made.

Cancellation of your order is possible within 6 hours of purchase .

If you still wish to cancel after this period, you will have to wait to receive your package, then return it to us for a full refund ( return costs remain the customer's responsibility ).

We carefully select high-quality products for our customers. However, some transport hazards may cause damage.

If you receive a defective or damaged item, we invite you to contact us via our contact form below . Please describe your problem and add clear photos or videos so that we can assess the situation and provide you with a solution quickly.

We accept Visa, Mastercard, and Apple Pay for all your orders.

The entire site is secured by SSL protocol, ensuring the encryption of your personal data. All payments made are fully protected and secure .